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Furniture Warranty & Protection Plan Services
We offer on-site furniture repair services for manufacturer warranty & extended protection plan coverage, insurance moving claims, and even out-of-warranty damages.
For furniture retailers, we are also committed to making your job easier with convenient and comprehensive customer support when you need it most. We have a high tech customer service facility equipped to handle a multitude of administrative tasks. We are your end-to-end solution when it comes to your furniture service needs.
We Specialize In
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Manufacturer Defects
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Electronic Component Failures
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Accidental Damages
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Pet Stains & Damages
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Moving & Transit Damages
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Upholstery Cleaning
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Mattress Inspections
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Virtual Inspections
Who We Are
Furniture Engineers USA began it's journey in 1999, and since our first day in business we’ve provided high quality repair services to furniture retail stores, manufacturers, and residential clients throughout the entire southeast.
Our advanced custom-built online app makes customer support and communication between the clients, the service provider, and the customer seamless.
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Combined with over 30 years of experience, we’ll professionally repair any warranty defects in materials and workmanship, or non-warrantied damages with precise expertise.
What We Do
WOOD
Authorized Service Center
We are your one-stop shop for everything furniture warranty related. From scheduling your customers appointments, to submitting the final invoice for services provided, we do it all for you.
LEATHER
Repair Services
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Upholstery Repair
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Leather Repair
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Wood Touchup & Repair
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Recliner Repair (Mechanisms)
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Frame & Spring Repair
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Foam/Cushion/Poly
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Spot/Stain Removal
FABRIC
Administrative Services
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Login Portals
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Routing/Scheduling
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Factory Direct Billing*
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Auto Appointment Reminders
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Shared Service Calendars
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Before & After Photos
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Online Invoice Payments
#1 in Customer Service & Support
Customers & clients receive constant communication throughout the entire scheduling & repair process.
View, print, and pay invoices through our online client portal.
Our service pros are equipped to help improve the customer experience. Get your customers work order updates in real-time.
Fast Claim Resolution
One-Year Factory Warranty Service
We work directly with the client to determine the best course of action on the consumers claim.
We order parts directly from some manufacturers, ship directly to the consumer whenever possible and provide technicians to install.
We also offer manufacturer warranty claim processing and reimbursement through vendor credit documentation.
We’ll work behind the scenes with our technicians and your manufacturers, providing top notch service that you can call your own.
Protection Plan Service Provider
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Contact us to be your
Furniture Repair Pros
